Use the support launcher in the corner, or email us.
The round support button sits in the bottom-right corner of every page. That is the fastest route — it carries your session, so we can see the account without asking you to prove it.
What to send
- Your nickname or the email on the account.
- The bet id or transaction id, if the question is about one of them.
- What you expected and what happened instead.
- A screenshot, if the screen looked wrong.
All routes and hours are on the support page.
We never ask for a seed phrase
Support will never ask for your recovery phrase, your private key, or a magic link. Anyone who does is not us.