A clear route to ask for a break or close your access to gambling.
If you need to stop, stop now
Do not wait for a loss or a difficult moment to become worse. Contact support and ask for self-exclusion.
What self-exclusion means
Self-exclusion is an information and support request to stop access to gambling. It is not a button or an automated account mutation in this app. Support will explain the available period and the steps that apply to your account.
How to ask
- 1Contact support from the email address on your account.
- 2Say that you want self-exclusion and include your nickname or account ID.
- 3Do not deposit or play while support processes the request. If you are in immediate danger, contact local emergency or gambling-support services.
Other help
The responsible gambling guide covers cool-offs, limits and signs that gambling is no longer staying in control. Support can also direct you to local help.