DOPE

Can I set limits or take a break?

Yes. Ask support for a cool-off or a self-exclusion, and it is applied.

Two things are available, and neither costs you anything.

Cool-off

A short break. Your account is locked for a period you choose and reopens on its own afterwards. Your balance is untouched, and you can withdraw during it.

Self-exclusion

A long or permanent close. It cannot be lifted early, and we will not reopen the account on request during the period — that is the point of it.

  1. 1
    Contact support and say which one you want.
  2. 2
    Say how long.
  3. 3
    We apply it and confirm by email.

Do it first, not later

Ask for the break before the session you are worried about, not after it. Support will never talk you out of one.