DOPE

A game won't load. How do I fix it?

Reload, then clear the usual browser blockers.

Games run in a frame served by the studio. When one stays blank, the frame was blocked or the session dropped.

  1. 1
    Reload the page.
  2. 2
    Turn off ad blockers, script blockers and privacy shields for our domain. They block game frames most often.
  3. 3
    Allow third-party content for this site; a strict cookie setting can stop the frame from starting.
  4. 4
    Try another browser, or a private window with extensions disabled.
  5. 5
    Check your connection — a game frame needs a steady one.

A stuck round is safe

If a round is interrupted, the studio resolves it on their side. Reopen the game and it will finish or be voided. Your balance is not decided by your browser.

Still blank? Send support the game name, the time, and your browser.